About Us

ReptilesExpress is  Membership Based Service

ReptilesExpress is a FedEx Shipping Label and supply service to the small to large Reptile Breeder who sells and ship reptiles to their customers.  As a high volume shipper with FedEx, we offer a sizable discount off the price of Overnight shipping to our member customers.

ReptilesExpress was formed as a partnership between, Premium Crickets LLC., Ghann's Cricket Farm Inc.  Together, we spend close to $1 Million a year with FedEx.  We leveraged our existing relationship with FedEx to bring this service to you.  Each partner is dedicated to the Reptile Industry and stands behind our products and services.

Membership is required to use the Shipping Label service because your shipments will be labeled as a Reptiles Express shipment.  Our account has already been pre-approved by FedEx to ship Reptiles – saving you the trouble of negotiating that exception with FedEx.  In order to keep our account in good standing with FedEx, we (our members), have to comply with FedEx’s Terms and Conditions.

FedEx requires ReptilesExpress to know our customers and use our judgment as to who to resell labels to.  If we use poor judgment and sell labels to a shipper who violates the guidelines, we run the risk of losing our Live Animal Waiver – not good for anyone.

Once you apply for membership, we will call you to approve your account.  Absolutely no venomous snakes can be shipped using our service.  You will have to agree to understand the state laws and not ship reptiles to states that have bans on certain species.  You will also have to agree to use approved shipping supplies and the appropriate shipping service.   Finally, a credit card is required to purchase the membership and keep on file in the event there are additional charges from FedEx.

A main complaint we hear from people is they buy a label, put it on their package, and take it to a FedEx Store, only to have the clerk tell them that FedEx will not ship snakes.  To help minimize that problem, on every order, we will send you a PDF file of our Live Animal Waiver that you can print out and show to the FedEx attendant (Update: The Live Animal Waiver has been removed from the website until our negotiation is complete).  There will be a ReptilesExpress contact number for them to call if they have any questions.  Use this document as your ‘passport’ to have your reptile shipped by FedEx.

Please note, that any person receiving any package at FedEx does have the right to refuse any package.  This guideline was put into effect after 9/11 and makes sense as it is a broad guideline to handle anything suspicious.  If a FedEx representative does not accept your package, please accept their judgment and call us to help resolve the situation.

By abiding by our Terms and Conditions, we can build a strong partnership to successfully grow your business.  Now, you can offer your customers a lower price of shipping and grow your business.