ReptilesEXPRESS.com Shipping Guidelines/Standards
Shipping Supplies Checklist
Insulated Shipping Box (link to shipping Boxes) w/ Min. ¾” Foam Liner
Deli Cups (link to deli cups) or Cotton Reptile Bags (link to bags)
Heat Pack (link to heat pack category) or Cold Pack (link to cold pack category)
Fill Material (shredded newspaper, paper towels, foam peanuts or recycle your old paper)
Tape, Care sheets, Invoice, directions and Sharpie type marker
ReptilesEXPRESS.com Shipping Label
Live Reptile Shipping Temperature Guidelines
- 40°F or Less: ReptilesExpress.com recommends not shipping until warmer weather.
- 40-75°F: Use a 40 hour or longer heat pack
- 75-85°F: No Heat Pack or Cold Pack Required.
- 85-95°F: Use a Phase 22 Cold Pack or Cold Cell.
- 95°F and Above: ReptilesExpress.com recommends not shipping until cooler weather.
These are general guidelines. You need to know the specific temperature requirements and safe tolerances for the species that you plan to ship and adjust these guidelines accordingly.
Live Reptile Packaging Guidelines/Standards
1. Start the assembly of your shipping box
- Open box and fold the bottom flaps of the box in
- Tape the bottom of the box in a “H” pattern covering all seams/edges of cardboard
2. Insert the styrofoam insulation
- Insert the bottom panel first
- Insert the side panels
3. Ventilate the shipping box
- With a screw driver or something similar, poke a few holes in your shipping box.
- Start on the outside and make sure the hole goes through the cardboard and foam panels
4. Deli Cup or Cotton Bag
Deli Cup
- Place a piece of paper towel or liner inside the deli cup
- Place your reptile inside deli cup and snap lid in place
- Place tape around edge of cup to insure there will be no escapes (don’t cover air holes in the side of the cups)
- Label the top with the common name, scientific name and quantity
Cotton Bag
- Place strips of newspaper or paper towels inside the bag
- Place your reptile inside the bag
- Secure string or tie bag in a knot (add a zip tie at the bottom of the string or knot for extra security if desired)
- Label the bag with the common name, scientific name and quantity
5. Place your deli cup(s) or cotton bag(s) in to your shipping box
Deli Cup(s)
- Stack deli cups together and in a stable stack (large on bottom, small on top)
Cotton Bag(s)
- Place a nest of your fill material in the bottom of the box (think egg in an egg carton)
- Place your cotton bag into the nest
6. Heat Pack or Cold Pack (based on weather at your location and delivery location)
Open heat pack and shake to start activation or freeze cold pack overnight
Place heat pack into your pocket or wrap in a towel for 1 hour before placing in your box
Shipping with deli cup(s) or cotton bag(s)
Deli Cup(s)
Wrap heat pack/cold pack in 3 or four layers of paper towels or newspaper and secure with tape
Place wrapped/activated heat pack or completely frozen cold pack next to your stack of deli cup(s)
Cotton Bag(s)
Tape edges of heat pack to top panel of the box liner (make sure red line is visible and not covered with tape)
7. Place fill material
- Loosely place fill around your deli cup(s) or cotton bag(s)
- The idea here is to keep the contents from shifting around in the box. Fill all open areas. Don’t pack it too tight.
8. Place top styrofoam panel into box
9. Place your care sheets, invoices, instructions or anything you want the recipient to see before they see the reptiles
10. Close top box flaps. Tape all edges in a “H” pattern
11. Place your ReptilesExpress.com shipping label on the top of the box
12. Label the outside of box with the Common Names, Scientific names and quantities of all animals you are shipping
- Read and become familiar with: Title 50 Part 14: Wildlife and Fisheries Importation, Exportation, and Transportation of Wildlife
- Link to Title 50 Part 14
- Read and become familiar with: Lacy Act
- Link to Lacy Act
13. Drop off your package to any FedEx shipping center or wait for your FedEx scheduled Pickup
- Find your closest FedEx Hub
- We suggest you find and talk to the ship center you have chosen to use as your drop off location in advance of your first shipment. All FedEx shipping centers are independently owned and they DO have the right to refuse any package for any reason. Some people don’t like reptiles. Find your location before your first shipment to prevent problems or miss your last pickup of the day.