*MEMPHIS ISSUES - DO NOT SHIP - 3/4/2026*

Due to an unforeseen incident at the Memphis hub, they are unable to work at full capacity until further notice. We are being told by a trusted source to expect heavy delays because of this, similar to Christmas, if not worse. 

We are asking that if you must ship, ONLY ship on Monday or Tuesday, and plan for a 2-3 day delay. Even if your package is not being routed through Memphis, there will be delays, as the other sort facilities will have to pick up slack. Also, please understand that if you do ship, and there is a delay, we will not be able to do much of anything to move it along, so package accordingly.

All live arrival and on time arrival guarantees will be turned off until further notice.

*New Shipping Label Policy - PLEASE READ*
If you are not already doing so, please write the tracking number on the box and/or include an extra FedEx shipping label inside of the box.
Also, if you are using the FedEx pouches to attach the shipping label to the box, please stop. Put the shipping label directly onto the box and cover it with packing tape for extra security. 

We have recently seen an increase in labels falling off/being ripped off while in transit, and while we have been able to recover each one, we'd like to avoid this issue as much as possible, as it has the potential to cause delays.

Thank you!

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