Shipping Checklist

Shipping Supplies Checklist



  • Insulated Shipping Box w/ min. ¾” Foam Liner (Must be a FedEx approved reptile shipping box, which is a white box with red or green lettering).
  • Deli Cups or Cotton Reptile Bags
  • Heat Pack or Cold Pack. Hand warmers are not acceptable.
  • Fill Material (shredded newspaper, paper towels, foam peanuts, or recycle your old paper)
  • Tape
  • Care sheets, Invoices - any paperwork you want to include for the customer.
  • ReptilesExpress Shipping Label
  • LACEY Act Label

Live Reptile Shipping Temperature Guidelines



  • 40°F or Less: ReptilesExpress.com recommends not shipping until warmer weather.
  • 40-70°F: Use a 40 hour or longer heat pack
  • 70-85°F: No Heat Pack or Cold Pack Required.
  • 85-95°F: Use a Phase 22 Cold Pack or Cold Cell.
  • 95°F and Above: ReptilesExpress.com recommends not shipping until cooler weather.
These are general guidelines. You need to know the specific temperature requirements and safe tolerances for the species that you plan to ship and adjust these guidelines accordingly.

Recommended Ship Days


While delays are relatively rare, we still do everything in our power to reduce the risk of one.
To do this, we recommend only shipping Monday, Tuesday, or Wednesday
Saturday delivery is never guaranteed, so we aim to have all packaged shipped and delivered by Friday, at the latest. If there is a delay, shipping earlier in the week creates a cushion - reducing the risk of being delayed over the weekend. 

No Ship Periods

Major holidays, storms, and other inclement weather all have an effect on shipping. During these time periods, we will post an alert on the homepage and the create a label page, warning you not to ship.
If you choose to ignore this warning, any damages, lost shipments, or DOAs will not be covered.
Please pay attention to these alerts and ship safely!

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